837p file Error Codes

SV101-04 Procedure Modifier List of validations:


*required element REF02 Subscriber Supplemental Identifier is blank: This means the SSN is blank and needs to be filled out accordingly. (Client's Profile>Edit screen)


*for segment NM1 Subscriber Name, elements 9 must be present when elements 8 are present: This means the Insurance Number for 837p is blank and needs to be filled out accordingly with the interchange receiver ID. (Clients Profile)


*required element PER04 Communication Number is blank: This means that the phone number on the clients profile is missing and needs to be filled out accordingly. (Clients Profile)

*required element REF02 Prior Authorization Number is blank: This happens when the Prior Authorization field is blank, needs to be filled out accordingly. (Edit Claim Screen)



*required element ISA08 Interchange Receiver ID is blank: This happens when the payer id field is missing and needs to be filled out accordingly. (Payer Edit Screen)

*required element CLM05-01 Place of Service Code is blank:

● Place of Service is blank

● Place of Service might be archived

● Place of Service CHANGE HEALTHCARE TYPE CODE is missing


*value N is not allowed in element DMG03 Subscriber Gender Code:

● Client gender is blank


*required element DMG02 Subscriber Birth Date is blank:

● Missing client birthdate


*required element N301 Payer Address Line is blank:

● Payer Contact Information is missing


*value is too long in element N402 Laboratory or Facility Province Code:

● The company address zip code is too long

● On the payer screen try unselect the checkbox for the Send Custom Company Address as Service Location


*for segment NM1 Billing Provider Name, elements 9 must be present when elements 8 are present:

● PROVIDER MEDICAID is missing on the the Company settings

*for segment NM1 Rendering Provider Name, elements 9 must be present when elements 8 are present:

● Missing Therapist NPI

*value is too long in element SV101-03 Procedure Modifier:

  • This error exist if we have Billing code name
  • To solve this problem update the Billing code that was used Settings>> Financial Settings >> Billing Codes

*value is too short in element SV101-04 Procedure Modifier:

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